TERMS & CONDITIONS

The following terms and conditions apply to your use of the Gatwick Self Storage website and to any self-storage services provided by Gatwick Self Storage.

Please read these terms carefully before using our website or purchasing any services.

PART A – WEBSITE TERMS & CONDITIONS

1. Introduction

These Website Terms and Conditions (“Website Terms”) apply to your use of the Gatwick Self Storage website at www.gatwickselfstorage.co.uk (the “Website”).

You should read these Website Terms carefully and we recommend that you print and retain a copy for future reference.

By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety.

If you do not agree to these Website Terms, you must not use this Website.

2. Ownership

This Website is owned and operated by Collingwood Batchellor Ltd (“the Company”).

The Company is registered in England and Wales under company number 00894840 and its registered office is:

46 Victoria Road
Horley
Surrey
RH6 7QE

In these Website Terms, “Gatwick Self Storage”, “we”, “our” and “us” mean Collingwood Batchellor Ltd.

3. Your Use of this Website

You must use this Website only for lawful purposes.

You must not use the Website in any way that:

infringes the rights of any other person;
restricts or inhibits anyone else’s use or enjoyment of the Website;
damages, disrupts or interferes with the operation of the Website;
introduces viruses, malware or other harmful code.

You may view, download and print content from the Website solely for your personal use or internal business purposes.

Except for personal or internal business use, you must not, without our prior written consent:

copy, reproduce or otherwise use any Website content;
modify, distribute or republish Website content;
reproduce, crawl, frame, link to or deep-link into the Website;
use Website content for commercial purposes.

4. Ownership of Rights

All copyright, trademarks, database rights and other intellectual property rights in the Website and its content are owned by or licensed to Collingwood Batchellor Ltd.

If you acquire any intellectual property rights in the Website or any content submitted through the Website, you agree to assign those rights to us immediately and irrevocably to the fullest extent permitted by law.

You also waive any moral rights that you may acquire in relation to the Website or its content.

You agree to execute any documents and do anything reasonably required by us to give effect to such assignment and waiver.

5. Accuracy of Content

To the fullest extent permitted by applicable law, Collingwood Batchellor Ltd disclaims all representations and warranties, whether express or implied, that content or information displayed on or through this Website is:

accurate;
complete;
up to date;
reliable; or
free from infringement of third-party rights.

Information published on this Website is provided for general guidance only and may be changed, updated or removed without notice.

6. Damage to Your Computer or Other Device

We use reasonable efforts to ensure that this Website is free from viruses, malware and other malicious or harmful content.

However, we cannot guarantee that your use of this Website, any content downloaded from it, or any website accessible through it will not cause damage to your computer systems, software, data or other devices.

It is your responsibility to ensure that you have appropriate equipment, security systems and antivirus software in place before using this Website.

To the fullest extent permitted by law, Collingwood Batchellor Ltd shall not be liable for any loss or damage arising from viruses, malware, cyber-attacks or other harmful content accessed through or via this Website.

7. Links to Other Websites

We may provide links to third-party websites which we believe may be of interest.

We do not review, monitor or control such websites and accept no responsibility for their content, availability, security or operation.

Except where required by law, we accept no liability for any loss or damage arising from the use of third-party websites.

8. Website Liability

We exclude all representations, warranties, conditions and terms, whether express or implied by statute, common law or otherwise, to the fullest extent permitted by law.

We shall not be liable for any losses or damages that are not reasonably foreseeable arising from:

your use of the Website;
reliance on Website content;
inability to access the Website;
third-party websites;
viruses or malicious content;
interruption, suspension or withdrawal of the Website.

Nothing in these Website Terms excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any liability that cannot legally be excluded or limited.

If any provision of these Website Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

9. Changes to Website Terms

We reserve the right to amend these Website Terms at any time.

Any changes will be published on the Website and will take effect immediately unless otherwise stated.

Your continued use of the Website following publication of amended terms constitutes acceptance of those changes.

10. Law and Jurisdiction

These Website Terms are governed by the laws of England and Wales.

Any dispute arising from or relating to the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

All contracts entered into through the Website shall be concluded in the English language.

PART B – STORAGE TERMS & CONDITIONS

1. Introduction

These Storage Terms & Conditions apply to all quotations, reservations, bookings and self-storage services provided by Gatwick Self Storage.

By requesting a quotation, reserving a unit, signing a storage agreement, making payment or placing goods into storage, you confirm that you have read, understood and agree to these Storage Terms & Conditions.

These Storage Terms should be read together with any Self Storage Agreement, Customer Declaration and StoreProtect documentation issued by us.

2. Storage Services

Subject to payment of all applicable charges and compliance with these Terms, we will provide you with a storage unit for the storage of goods.

Your right to use the storage unit is a licence only and does not create a tenancy, lease or any right of exclusive possession.

We retain ownership and control of the facility and all storage units.

3. Payment

Storage charges must be paid in advance and on time.

Failure to pay may result in:

late payment charges;
restriction of access to your unit;
overlocking of your unit;
debt recovery action;
sale or disposal of goods in accordance with these Terms.

You remain responsible for all costs incurred by us in recovering unpaid sums.

4. Deposits

Where a deposit is required, we may use all or part of the deposit to cover:

unpaid storage charges;
cleaning charges;
repair costs;
disposal costs;
any other sums owed to us.

Any remaining balance will be refunded after the storage agreement ends.

5. Access to Your Unit

You may access your storage unit during our published access hours provided:

your account is up to date;
you comply with these Terms;
we do not reasonably consider access to present a security or safety risk.

We reserve the right to alter access hours where reasonably necessary.

6. Security Responsibilities

You are responsible for locking and securing your unit after every visit.

You must ensure that doors, gates and other security measures are secured after use where required.

We are not responsible for units left unlocked by customers.

7. Prohibited and Excluded Goods

You must not store:

food or perishable goods unless properly sealed;
living creatures;
flammable, combustible or explosive materials;
petrol, diesel, oil, gas or solvents;
firearms, weapons or ammunition;
chemicals, asbestos or toxic substances;
radioactive or biological materials;
illegal, stolen, counterfeit or smuggled goods;
environmentally harmful materials;
goods emitting fumes or odours;
currency, deeds or securities;
any goods prohibited by law.

You must also comply with all restrictions relating to lithium batteries, power banks, electric bikes, electric scooters and other battery-powered equipment.

We reserve the right to refuse storage of any goods which we consider dangerous, unsuitable or unlawful.

8. Use of Storage Units

Storage units may be used solely for storage.

You must not:

live or sleep in a unit;
use a unit as an office or business premises;
use a unit as a mailing address;
charge electrical equipment unless expressly authorised;
install services or utilities;
make alterations to a unit;
create nuisance, noise, vibration, fumes or odours;
obstruct common areas.

9. Ownership of Goods

You warrant that:

you own the goods stored; or
you are authorised by the owner to store the goods and enter into this agreement.

You remain responsible for all goods stored in your unit.

10. Unit Suitability

You are responsible for ensuring that the unit is suitable for your goods.

We do not guarantee that any unit is suitable for any particular type of property.

We strongly recommend that customers inspect their goods regularly during storage.

11. Our Right to Enter

We may enter your unit where reasonably necessary:

in an emergency;
to inspect, repair or maintain the facility;
where prohibited goods are suspected;
where required by law or a competent authority;
to relocate goods;
to exercise our rights following non-payment or breach of these Terms.

Where necessary, we may break locks to gain access.

12. Non-Payment, Sale and Disposal of Goods

If charges remain unpaid, we may:

deny access to your unit;
overlock your unit;
enter your unit;
remove or relocate goods;
retain your deposit;
sell or dispose of goods.

Any sale proceeds will first be used to cover our costs and outstanding debts.

You remain liable for any shortfall.

Goods left after termination of the storage agreement may be treated as abandoned and sold or disposed of.

13. Liability and Insurance

Unless StoreProtect applies, our liability for loss or damage to your goods is limited to loss or damage directly caused by our negligence and is subject to a maximum liability of £100 for any one event or series of connected events.

You are responsible for arranging adequate insurance for the full replacement value of your goods unless you have opted for StoreProtect.

We do not insure your goods and do not provide insurance advice.

14. Excluded Liability

We are not liable for:

unexplained disappearance;
loss discovered after goods are removed;
inability to access the facility;
business interruption or loss of profit;
vermin, insects or moths;
mould, mildew or rust;
climatic or atmospheric conditions;
electrical or mechanical failure;
sentimental value;
loss affecting part of a pair or set;
acts or omissions by you or your agents;
loss caused by failure to secure the unit;
prohibited goods;
events beyond our reasonable control.

15. StoreProtect

StoreProtect is an optional enhanced liability arrangement and is not a contract of insurance.

Where selected and paid for, StoreProtect may provide enhanced protection for your goods up to the Maximum Replacement Value declared by you, subject to all applicable terms, conditions, exclusions and limitations.

If StoreProtect charges are not paid when due, StoreProtect will cease to apply.

16. Claims

Any loss or damage must be reported to us as soon as reasonably practicable and before removal of affected goods wherever possible.

You may be required to provide:

photographs;
receipts;
proof of ownership;
repair estimates;
crime reference numbers;
supporting evidence.

Failure to comply with claims procedures may affect your entitlement to claim.

17. Personal Data

We process personal data in accordance with UK data protection legislation and our Privacy Policy.

We may use personal information to:

provide storage services;
process payments;
communicate with customers;
administer claims;
enforce contractual rights;
comply with legal obligations.

18. Cancellation and Termination

Where applicable, customers entering into agreements remotely may have a 14-day cooling-off period.

Either party may terminate a storage agreement by providing the required written notice.

Customers must remove all goods, pay all outstanding sums and leave the unit in a clean condition before termination.

19. Changes to Storage Terms

We reserve the right to amend these Storage Terms from time to time.

Where changes affect an existing storage agreement, reasonable notice will be provided.

20. Law and Jurisdiction

These Storage Terms are governed by the laws of England and Wales.

Any dispute arising from storage services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

All storage agreements are concluded in the English language.